Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.insito.app/llms.txt

Use this file to discover all available pages before exploring further.

Insito is a hosted micro-survey product for native mobile apps. Drop the SDK into your React Native codebase, point it at a trigger (a tap, a screen view, a successful checkout), and Insito will decide whether to show a one-question NPS, a multi-choice prompt, or a short follow-up. Responses stream into a real-time dashboard with NPS scoring and per-screen drill-downs.

​
What’s in the box

React Native SDK

Singleton MicroSurvey client + <InsitoProvider> for the modal UI. Survey rendering, persistent offline queue, screen-map tracking, and 4 theme presets ship in the package.

Hosted dashboard

Build surveys with the visual builder, watch NPS trend lines update in real time, browse per-response transcripts, and wire integrations like Slack notifications.

REST API

Five SDK endpoints + a full dashboard surface. Use them directly if you’re integrating from a platform that isn’t React Native yet.

Per-org isolation

Every project belongs to one organisation, every response counts against one monthly cap, every dashboard route is RLS-scoped. Cross-org access returns 404 by design.

​
How it works

The mental model is three pieces:
  1. Triggers are short event names your app calls (MicroSurvey.trigger("checkout_completed")). They’re attached to surveys in the dashboard, so non-engineers can change what gets asked without shipping a new app build.
  2. Surveys are 1–N questions of four types: NPS (0–10), rating (1–5), multiple choice, and open text.
  3. Responses land in the dashboard with the user’s userId, the trigger that fired the survey, and every answer.

​
Pricing

Plans are response-based — every submitted response counts against your monthly cap. Triggers, impressions, and “no survey shown” responses don’t count. See plan limits for the full matrix.

​
Next steps

5-minute Quickstart

Sign up, install the SDK, fire your first trigger end-to-end.

Triggers explained

The model that decides whether a survey shows.